Privacy Policy
Last updated: October 2026
Mobile Master (“we”, “us”) runs mobilemaster.pk and retail stores in Lahore and other cities in Pakistan. This policy explains what personal information we collect on this website, how we use it, and the choices you have.
Information we collect
- Order details: your name, phone number, delivery address, email address (if you give one) and the items you order.
- Account details: if you create an account, your login details, order history and wishlist.
- Messages: anything you send through our contact form, WhatsApp or phone.
- Technical data: your IP address, browser type, device and the pages you view, collected through cookies and similar tools.
How we use your information
- To process, deliver and support your orders, including warranty claims and returns.
- To contact you about your order by phone, SMS, WhatsApp or email.
- To answer your questions and improve our website, products and service.
- To send offers or updates, only if you have asked to receive them. You can opt out at any time.
- To prevent fraud and keep our website secure.
Cookies and analytics
We use cookies to keep your cart working, remember your preferences and understand how visitors use the site (for example with Google Analytics). You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may stop working.
Who we share information with
We do not sell your personal information. We share it only with courier and delivery companies, payment providers or banks (if you pay online), website, analytics and email service providers who help us run the store, and authorities where the law requires it.
Payments
The payment methods available are shown at checkout. We do not store your card or bank details on this website.
Security and retention
We take reasonable steps to protect your information, but no online service is completely secure. We keep order and warranty records for as long as needed to support you and to meet legal and accounting requirements.
Your choices
You can ask us to see, correct or delete the personal information we hold about you, or to stop marketing messages, by contacting us below. We may need to keep some records where the law requires.
Children
This website is not meant for children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Mobile Master, Head Office: Shop G10, G11, G12, Hasan Center, Gulberg, Lahore.
Phone and WhatsApp: 03055168888
Or use our contact form.